AI assistants that
elevate patient care
Transform your patient experience with intelligent AI that handles scheduling, reduces wait times, and frees your staff to focus on the highest-impact clinical tasks.
Overwhelmed call centers are blocking the front door to care
Healthcare systems face overwhelming call volumes and administrative burdens. Long hold times, unanswered calls, follow-up workload, and staff turnover create bottlenecks that frustrate patients and waste valuable staff time.
Seamless patient support that works around the clock
Sage Care's AI patient support agents deliver a seamless front-door experience — answering every call, booking more appointments, and ensuring patients get the help they need without long waits, endless transfers, or repeat calls.
Intelligent call handling
AI-powered voice agents handle inbound and outbound calls with empathetic, human-like voices, customized to your brand and trained on your specific protocols.
Complete patient tasks
Efficiently handles intake, scheduling, refills, and billing inquiries – freeing staff from routine tasks while maintaining your service standards.
Pre/post-visit outreach
Automated appointment reminders and follow-ups ensure patients arrive prepared and follow care plans, reducing no-shows and improving outcomes.
24/7 messaging support
Immediate patient responses via text and portal messages, delivering consistent service aligned with your SOPs.
Intelligent documentation
Transcribes and summarizes interactions with automatic PHI/PII redaction, turning conversations into actionable clinical documentation.
Multilingual capabilities
Support patients in their preferred languages across all communication channels, expanding access while maintaining consistent quality of service.
Flexible AI support across multiple modalities
Our AI patient support system adapts to your health system's needs with three powerful deployment options that can work independently or together.
Voice agent
Handles patient phone calls with natural-sounding, customizable voices to manage scheduling, intake, and routine inquiries without human intervention.
Messaging agent
Engages patients through text and portal messages, providing instant response to appointment requests, prescription refills, and common questions 24/7.
Staff co-pilot
Listens to live calls between staff and patients, surfacing real-time recommendations and assistance to enhance human interactions.
Partner with the Sage team
Our AI tools support patient access and operations teams by handling routine tasks, streamlining care navigation, and improving utilization across the system.